FREQUENTLY ASKED QUESTIONS
Our products are made with sustainable, biodegradable, or recycled materials, sourced responsibly to minimize environmental impact. We prioritize low-waste packaging and partner with ethical suppliers who share our green values.
Once your order ships, you’ll receive a confirmation email with a tracking link. You can also log in to your ECOBIRD account anytime to view your order status and tracking details.
Yes! We ship worldwide using eco-conscious delivery partners whenever possible. Shipping costs and delivery times vary by location and are calculated at checkout.
Absolutely. We offer a 14-day return window for unused items in original condition. If you're not satisfied, reach out to our support team at [econest@econird.store], and we’ll help with returns or exchanges.
We use recyclable, compostable, or reused materials for all our packaging. Our tape, boxes, and wrapping are plastic-free, and we avoid excess packing material wherever possible.
CONTACT US FOR ANY QUESTIONS
Contact EcoBird Store – We're Here to Help!
At EcoBird Store New Mexico, your satisfaction and sustainable lifestyle journey are our top priorities. Whether you have questions about our eco-friendly products, need help with an order, or want to learn more about our green initiatives, we’re always happy to hear from you.
Our dedicated support team is here to assist with product inquiries, order tracking, return or refund requests, and wholesale opportunities. Every message helps us serve you better and continue our mission to make sustainable living easy and accessible for everyone.
📍 Store Location:
EcoBird Store – New Mexico, USA
📧 Email: next-gen@ecobirdstore.com
📞 Phone: +1 (505) 555-0133
🕒 Business Hours: Monday – Friday | 9:00 AM – 6:00 PM (MST)
Prefer to reach us online? Simply fill out our contact form below, and we’ll get back to you within 24–48 hours.
Together, let’s build a greener tomorrow — one eco-choice at a time. 🌿